AI Agent for E-shops & Online Stores
Enhance customer support, answer product questions instantly, and streamline order management 24/7.
Your 24/7 E-commerce Assistant
Provide exceptional customer service anytime with the AltumX AI Agent for E-shops. This intelligent assistant handles a wide range of customer interactions, from answering detailed questions about product specifications, availability, and compatibility, to providing real-time order status updates and tracking information.
Reduce cart abandonment by addressing customer concerns instantly and guiding them through the checkout process. Our agent can also assist with return and exchange policies, handle basic troubleshooting for digital products, and escalate complex issues to human support when necessary. Free up your support team to handle high-value interactions while ensuring no customer query goes unanswered.
Boost Your Online Sales & Support
24/7 Customer Support
Provide instant answers and assistance even outside business hours.
Increased Conversions
Reduce cart abandonment by resolving customer doubts quickly.
Lower Support Costs
Automate responses to common queries, reducing the load on human agents.
Scalable Operations
Handle fluctuating query volumes without needing to scale your support team linearly.
Key Features
Product Inquiry Handling
Answers detailed questions about product features, specs, and stock.
Order Tracking
Provides real-time shipping status and delivery estimates.
Checkout Assistance
Helps users resolve payment issues or apply discount codes.
Returns & Exchanges
Guides customers through the return/exchange process based on your policy.
Multilingual Support
Engages customers in their preferred language, including Slovak.
Supercharge Your E-commerce Support
Stop losing sales to unanswered questions or slow support. Implement the AltumX AI Agent for E-shops and provide instant, accurate assistance 24/7. Contact us to learn how we can customize the agent for your online store.